Reconceptualizing the balanced scorecard as a communication mechanism in healthcare
The Balanced Scorecard (BSC) has been widely implemented in healthcare organizations primarily as a performance measurement system, yet its potential as a communication tool remains underexplored. This is particularly important given that communication failures have been implicated in over 70% of se...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Frontiers Media S.A.
2025-07-01
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| coleção: | Frontiers in Public Health |
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| Acesso em linha: | https://www.frontiersin.org/articles/10.3389/fpubh.2025.1623204/full |
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