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Evaluation of Balanced Scorecard Practices and Their Impacts on Employees' Performance in Hotels

This research aims to evaluate the balanced scorecard practices and their impacts on employees' performance in five-star hotels in Cairo, Egypt. This paper considers a wide range of background information and a literature review that focuses on the implementation of balanced scorecard practices on t...

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Detalhes bibliográficos
Principais autores: Adel Samir Elmetwaly, Neveen Mohamed Mansour, Mohamed Essawy
Formato: Artigo
Idioma:Inglês
Publicado em: AfricaJournals 2022-07-01
coleção:African Journal of Hospitality, Tourism and Leisure
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Acesso em linha:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_6_11_3_1008-1019.pdf
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