The Influence of Security and Quality Mobile Banking Services on Customer Satisfaction and the Impact on Loyalty Private Bank Customers
This study aims to examine the impact of mobile banking security and service quality on customer loyalty, with customer satisfaction as a mediating variable. A quantitative research approach was employed, utilizing a non-probability sampling technique. Specifically, purposive sampling was used to s...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universitas Ciputra Surabaya
2025-04-01
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| coleção: | Review of Management and Entrepreneurship |
| Assuntos: | |
| Acesso em linha: | https://journal.uc.ac.id/index.php/rome/article/view/5438 |
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