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Effects of Brand Experience on Brand Loyalty in Indonesian Casual Dining Restaurant: Roles of Customer Satisfaction and Brand of Origin

Purpose – this study aims to scrutinize direct and indirect effects of brand experience on brand loyalty and to investigate the moderating effect of brand of origin in the context of Indonesian casual dining restaurant. Design –this paper analyzed the direct effect of brand experience on brand loya...

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Autor principal: Ananda Sabil Hussein
Formato: Artigo
Idioma:Inglês
Publicado em: Faculty of tourism and hospitality management 2018-05-01
coleção:Tourism and Hospitality Management
Assuntos:
Acesso em linha:https://thm.fthm.hr/images/issues/vol24no1/04_Hussein.pdf
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