Tour guides’ perceptions of intercultural safety communication in Finnish Lapland
There has been an increasing focus on customer safety in tourism in recent years. Tour operators have emphasised the necessity of better communication between guides and tourists, especially in intercultural encounters. This article discusses tour guides’ perceptions and experiences of safety commun...
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| Auteurs principaux: | , |
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| Format: | Artigo |
| Langue: | Inglês |
| Publié: |
Suomen matkailututkimuksen seura (Finnish Society for Tourism Research )
2016-12-01
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| Collection: | Matkailututkimus |
| Sujets: | |
| Accès en ligne: | https://journal.fi/matkailututkimus/article/view/95753 |
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