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Pengaruh Kualitas Layanan terhadap Kepuasan Konsumen pada Rumah Makan Bujang

This study aimed to examine the influence of service quality to customer satisfaction in RM Bujang. The sample in this study is the customer who ever ate at RM Bujang. Samples were collected by using a accidental sampling. There are 150 responder which have been fulfilling the conditions needed. The...

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Detalhes bibliográficos
Principais autores: Harly Hakubun, Djoko Wijono
Formato: Artigo
Idioma:Inglês
Publicado em: Universitas Proklamasi 45 Yogyakarta 2014-06-01
coleção:Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship
Assuntos:
Acesso em linha:https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/153
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