Código QR (código de barras bidimensional)

PENGARUH KUALITAS LAYANAN DAN NILAI YANG DIRASAKAN TERHADAP NIAT PEMBELIAN ULANG MELALUI MEDIASI KEPUASAN PELANGGAN RESTORAN SOLARIA DI SURABAYA

value to customer satisfaction, which in turn are as the determinants of repurchase intention at Solaria restaurant Surabaya. Service quality refers to perception of the extent to which the services are provided with customer expectation. Customer perceived value is based on the difference between...

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Principais autores: Riko Firmawan Adixio, Laila Saleh
Format: Artigo
Sprog:Inglês
Udgivet: Research Center and Community Services 2014-04-01
Serier:Journal of Business & Banking
Fag:
service quality
perceived value
costumer satisfaction
repurchase intention
Online adgang:https://journal.perbanas.ac.id/index.php/jbb/article/view/233
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