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Comparison of Machine Learning Algorithms for Credit Score-based Banking Customer Churn Prediction

A high customer churn rate represents a significant challenge for the banking industry, leading to substantial financial losses and higher acquisition costs for new customers. Proactively identifying customers who are likely to churn is essential for implementing effective retention strategies. This...

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主要な著者: Suryadillah Hendrawinata, Jasmir Jasmir, Gunardi Gunardi
フォーマット: Artigo
言語:Indonésio
出版事項: Islamic University of Indragiri 2026-05-01
シリーズ:Sistemasi: Jurnal Sistem Informasi
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オンライン・アクセス:https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/6148
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