Comparison of Machine Learning Algorithms for Credit Score-based Banking Customer Churn Prediction
A high customer churn rate represents a significant challenge for the banking industry, leading to substantial financial losses and higher acquisition costs for new customers. Proactively identifying customers who are likely to churn is essential for implementing effective retention strategies. This...
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| Autori principali: | , , |
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| Natura: | Artigo |
| Lingua: | Indonésio |
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Islamic University of Indragiri
2026-05-01
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| Serie: | Sistemasi: Jurnal Sistem Informasi |
| Soggetti: | |
| Accesso online: | https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/6148 |
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