Analysis of guest satisfaction through the service quality of the Aloha department at Aloft Bali Seminyak
This research discusses the assessment of guest satisfaction through the service quality that is provided by the Aloha department at Aloft Bali Seminyak. This research aim is to identify if the guest expectations match with the guest experience (perception) regarding the service quality provided by...
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| Hlavní autoři: | , , , |
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| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
Politeknik Negeri Bali
2022-03-01
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| Edice: | Journal of Applied Sciences in Travel and Hospitality |
| Témata: | |
| On-line přístup: | https://ojs2.pnb.ac.id/index.php/JASTH/article/view/315 |
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