Understanding Visitor Sentiment of Batu Cave Destination through TripAdvisor and Vlogger Content Reviews
This study utilizes the CRISP-DM framework to conduct a comprehensive sentiment analysis of visitor reviews for Batu Cave, leveraging advanced tools such as VADER, TextBlob, and the SVM model. The analysis of 1201 TripAdvisor reviews reveal critical visitor perceptions, highlighting both positive a...
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| Hlavní autor: | |
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| Médium: | Artigo |
| Jazyk: | Inglês |
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Asosiasi Doktor Sistem Informasi Indonesia
2024-06-01
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| Edice: | Journal of Information Systems and Informatics |
| Témata: | |
| On-line přístup: | https://journal-isi.org/index.php/isi/article/view/743 |
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