Embracing Native Languages as A Powerful Strategy to Enhance Service Delivery in Africa: A Systematic Review
Language is essential for effective communication between service providers and users. Utilising local languages can streamline processes, improve efficiency, and enhance user satisfaction. This study examined how local languages, often referred to as “mother tongues,” can improve the delivery of pu...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Noyam Journals
2026-03-01
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| coleção: | E-Journal of Humanities, Arts and Social Sciences |
| Assuntos: | |
| Acesso em linha: | https://noyam.org/wp-content/uploads/2026/03/EHASS20267212.pdf |
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