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Artificial Emotions Among Salespeople: Understanding the Impact of Surface Acting

Although marketing researchers have long been aware of acquiescence response bias (ARB), there are conflicting views regarding its prevalence in and impact on marketing data. In this article, the effects of ARB on survey data are evaluated in four studies using a method of identifying ARB developed...

Whakaahuatanga katoa

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Ngā kaituhi matua: WILLIAM C. MARTIN, BRIAN T. ENGELLAND, JOEL E. COLLIER
Hōputu: Artigo
Reo:Inglês
I whakaputaina: Marketing Management Association 2011-01-01
Rangatū:Marketing Management Journal
Urunga tuihono:https://doi.org/10.63963/001c.150996
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