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CHANGES OCCURRED IN A PORCELAIN FACTORY DUE TO QUALITY MANAGEMENT SYSTEM IMPLEMENTATION

The issues approach in this research show the benefits of the implementation of ISO 9001 standard in different companies as well as the importance of certain criteria with respect to customer satisfaction and confidence. This standard specifies requirements for a quality management system and it is...

Ausführliche Beschreibung

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Bibliografische Detailangaben
Hauptverfasser: Adina Sârb, Liliana Itul, Maria Popa
Format: Artigo
Sprache:Inglês
Veröffentlicht: University of Oradea Publishing House 2019-03-01
Schriftenreihe:Oradea Journal of Business and Economics
Online-Zugang:http://ojbe.steconomiceuoradea.ro/wp-content/uploads/2019/03/OJBE_vol-41_47-55.pdf
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