CHANGES OCCURRED IN A PORCELAIN FACTORY DUE TO QUALITY MANAGEMENT SYSTEM IMPLEMENTATION
The issues approach in this research show the benefits of the implementation of ISO 9001 standard in different companies as well as the importance of certain criteria with respect to customer satisfaction and confidence. This standard specifies requirements for a quality management system and it is...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
University of Oradea Publishing House
2019-03-01
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| coleção: | Oradea Journal of Business and Economics |
| Acesso em linha: | http://ojbe.steconomiceuoradea.ro/wp-content/uploads/2019/03/OJBE_vol-41_47-55.pdf |
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