Unmasking the Dark Side of HPWS: An HRM and JD-R Model Perspective on Work Pressure, Burnout, and Counterproductive Work Behaviour in Business Process Outsourcing (BPO) Industry

The vast expansion of business process outsourcing (BPO) sector led to an intensified scholarly interest in deepened understanding for those human costs accompanying high-performance work systems (HPWS). Extending on the Job Demands-Resources (JD-R) framework, this study investigates the dark-side e...

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Λεπτομέρειες βιβλιογραφικής εγγραφής

Κύριοι συγγραφείς:	Muhammad Salah Nafea, Mohamed Mahmoud Kamel
Μορφή:	Artigo
Γλώσσα:	Árabe
Έκδοση:	Arab Administrative Development Organization (ARADO) 2026-02-01
Σειρά:	المجلة العربية للإدارة
Θέματα:	HPWS JD-R Model Job Burnout Employee Well-being BPO-Call Centre Industry
Διαθέσιμο Online:	https://aja.journals.ekb.eg/article_484514_795751075ba6d617b93ab23e56f75e19.pdf
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