Do cyberattacks and religiosity impact customers’ loyalty? Study on Bank Syariah Indonesia
Purpose – This study aimed to investigate the impact of cyberattacks on customer loyalty and satisfaction in the context of Islamic banking, particularly focusing on recent cyberattacks on Bank Syariah Indonesia (BSI). Methodology – Respondents were chosen using purposive sampling and analyzed usin...
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| Principais autores: | , |
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| Format: | Artigo |
| Jezik: | Inglês |
| Izdano: |
Center for Islamic Economics Studies and Development
2025-08-01
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| Serija: | Jurnal Ekonomi dan Keuangan Islam |
| Teme: | |
| Online dostop: | https://journal.uii.ac.id/JEKI/article/view/37782 |
| Oznake: |
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