The Assessment Model of Robotic Process Automation (RPA) Project Using Benefit Study and Balanced Scorecard (BSC) Approach

Assessing Robotic Process Automation (RPA) projects is challenging, especially for small and medium-sized enterprises (SMEs) with limited resources. The most common approach, cost-benefit analysis, measures the financial success of a project, but it does not capture all RPA benefits, which can lead...

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Autores principales:	Bernhard Axmann, Harmoko Harmoko
Formato:	Artigo
Lenguaje:	Inglês
Publicado:	University North 2024-01-01
Colección:	Tehnički Glasnik
Materias:	assessment Balanced Scorecard (BSC) benefit project Robotic Process Automation (RPA)
Acceso en línea:	https://hrcak.srce.hr/file/457960
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