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The Assessment Model of Robotic Process Automation (RPA) Project Using Benefit Study and Balanced Scorecard (BSC) Approach

Assessing Robotic Process Automation (RPA) projects is challenging, especially for small and medium-sized enterprises (SMEs) with limited resources. The most common approach, cost-benefit analysis, measures the financial success of a project, but it does not capture all RPA benefits, which can lead...

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Autors principals: Bernhard Axmann, Harmoko Harmoko
Format: Artigo
Idioma:Inglês
Publicat: University North 2024-01-01
Col·lecció:Tehnički Glasnik
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Accés en línia:https://hrcak.srce.hr/file/457960
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