Impact of website quality, product assortment, customer reviews, and perceived service quality on online loyalty: the role of perceived value as a mediator
The primary aim of this paper was to test the impact of customer reviews, website quality, perceived service quality, and product assortment on perceived value and online loyalty. This study also sought to confirm whether perceived value mediates the relationship among the stated factors. The requir...
保存先:
| 主要な著者: | , , |
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| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
Taylor & Francis Group
2025-12-01
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| シリーズ: | Cogent Business & Management |
| 主題: | |
| オンライン･アクセス: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2433706 |
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