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The determinants of quality and satisfaction in the opinion of small medical service enterprises’ customers – the chosen problems

The objective of the article is to identify the determinants of service quality and satisfaction in the opinion of small medical service enterprises’ customers. The first part contains literature review in the field of service quality and the satisfaction as its important factor. Afterwards, the r...

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Hlavní autoři: Dorota Klimecka-Tatar, Kamila Kowalik
Médium: Artigo
Jazyk:Inglês
Vydáno: Kazimierz Wielki University 2019-01-01
Edice:Journal of Education, Health and Sport
Témata:
On-line přístup:https://apcz.umk.pl/JEHS/article/view/24766
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