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The Influence of Promotion, Service Quality, and Electronic Word of Mouth on Customer Loyalty through Customer Satisfaction on the Instagram Account @rooftopin.nesia

The use of social media has become a key strategy in business development in the era of information technology. Rooftopin Café utilizes social media to build relationships with customers; however, its impact on customer loyalty remains uncertain. This study aims to analyze the influence of promotion...

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Hlavní autoři: Muhammad Fairuz Fauzan, Ari Wedhasmara, Ken Ditha Tania, Apriansyah Putra
Médium: Artigo
Jazyk:Indonésio
Vydáno: Islamic University of Indragiri 2025-07-01
Edice:Sistemasi: Jurnal Sistem Informasi
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On-line přístup:https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/5196
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