Scientific Mapping of Chatbot Literature: A Bibliometric Analysis
The use of chatbots for customer service has gained momentum in recent years. Increasing evidence has shown that chatbots can transform the customer service landscape. Nevertheless, this topic currently lacks adequate bibliometric and visualization research. In order to review and summarise the rese...
שמור ב:
| Principais autores: | , |
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| פורמט: | Artigo |
| שפה: | Inglês |
| יצא לאור: |
Ram Arti Publishers
2024-04-01
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| סדרה: | International Journal of Mathematical, Engineering and Management Sciences |
| נושאים: | |
| גישה מקוונת: | https://www.ijmems.in/cms/storage/app/public/uploads/volumes/17-IJMEMS-23-0152-9-2-323-340-2024.pdf |
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