The Adoption of Chatbot for Customer Service
Modeling, profiling, analysing and understanding of users are becoming increasingly important in many industries also thanks to the support of artificial intelligence, representing a key to success in today’s data-driven world. The aim of the paper is to examine the interactions that occurred betwe...
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| Principais autores: | , , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
Università di Napoli Federico II
2024-10-01
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| Series: | Fuori Luogo |
| Assuntos: | |
| Acceso en liña: | http://www.serena.unina.it/index.php/fuoriluogo/article/view/10862 |
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