Sustainable service quality assessment of Chinese healthcare e-government: a multi-criteria decision framework based on SERVQUAL model and entropy-weight TOPSIS method
IntroductionHealthcare e-government plays a vital role in advancing the United Nations 2030 Agenda for Sustainable Development, by disseminating vital information and delivering essential services, particularly during the coronavirus disease 2019 (COVID-19) pandemic. China faces challenges within th...
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| Glavni autori: | , , , , , , |
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| Format: | Artigo |
| Jezik: | Inglês |
| Izdano: |
Frontiers Media S.A.
2025-09-01
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| Serija: | Frontiers in Digital Health |
| Teme: | |
| Online pristup: | https://www.frontiersin.org/articles/10.3389/fdgth.2025.1611979/full |
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