Sentiment analysis of buy now pay later (BNPL) application reviews as indicators of consumer trust in digital lending platforms
The advent and mass adoption of digital lending and buy now pay later (BNPL) applications have metamorphosed how consumers take instant credit, making trust a salient determinant of lasting use and engagement. This study investigates how consumer sentiments, as expressed in user reviews of fintech l...
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| Autors principals: | , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
EDP Sciences
2026-01-01
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| Col·lecció: | SHS Web of Conferences |
| Matèries: | |
| Accés en línia: | https://www.shs-conferences.org/articles/shsconf/pdf/2026/04/shsconf_symbicon2026_03002.pdf |
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