Sentiment analysis of buy now pay later (BNPL) application reviews as indicators of consumer trust in digital lending platforms

The advent and mass adoption of digital lending and buy now pay later (BNPL) applications have metamorphosed how consumers take instant credit, making trust a salient determinant of lasting use and engagement. This study investigates how consumer sentiments, as expressed in user reviews of fintech l...

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Hlavní autoři:	Vohra Antra, Purohit Sonal
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	EDP Sciences 2026-01-01
Edice:	SHS Web of Conferences
Témata:	buy now pay later (bnpl) fintech consumer trust sentiment analysis digital lending
On-line přístup:	https://www.shs-conferences.org/articles/shsconf/pdf/2026/04/shsconf_symbicon2026_03002.pdf
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