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Performance evaluation methods in the hotel industry

This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275...

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Bibliografiske detaljer
Principais autores: Catarina Rosa Nunes, Maria João Cardoso Vieira Machado
Format: Artigo
Sprog:Inglês
Udgivet: University of Algarve, ESGHT/CINTURS 2014-01-01
Serier:Tourism & Management Studies
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Online adgang:https://tmstudies.net/index.php/ectms/article/view/643/1146
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