Breaking the Trust: How Companies Are Failing Their Customers

When numerous well-known suppliers and original equipment manufacturers engage in deceptive practices, including falsifying product data or neglecting to report known defects, the fundamental question that arises is whether any claim from any company can be trusted. This paper sheds light on the imp...

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Hlavní autoři:	Lidia M. Al-Zogbi, Diganta Das, Peter Rundle, Michael Pecht
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	IEEE 2019-01-01
Edice:	IEEE Access
Témata:	Cost reduction fraud organizational wrongdoing quality reliability supply chain
On-line přístup:	https://ieeexplore.ieee.org/document/8694996/
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