Analysis of MAXIM Application Service Quality on User Satisfaction using the E-Service Quality Method
Service quality is the comprehensive support provided by system developers to users to ensure safety, comfort, empathy and responsiveness in meeting user expectations. There are still complaints about the Maxim application in the Google Playstore review from January 16 to February 12, 2024, inaccura...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
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LPPM ISB Atma Luhur
2024-11-01
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| coleção: | Jurnal Sisfokom |
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| Acesso em linha: | https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2226 |
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