Traiter les appels d’urgence
Phone operators working in emergency dispatch centers handling hundreds of calls a day, are the entry point to get help from the emergency services. Through interactions with callers, they build information that influences the following course of action, regardless of the nature of the call. Based o...
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| Hauptverfasser: | , |
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| Format: | Artigo |
| Sprache: | Francês |
| Veröffentlicht: |
Société d'Anthropologie des Connaissances
2012-03-01
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| Schriftenreihe: | Revue d'anthropologie des connaissances |
| Schlagworte: | |
| Online-Zugang: | https://journals.openedition.org/rac/12937 |
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