Effects of AI-assisted review presentation formats on consumer decision-making efficiency from a cognitive load perspective
Abstract The value of experiential products, such as movies, is difficult to directly perceive, making online reviews a key factor in decision-making. The overwhelming volume of reviews exacerbates information overload, increasing the cognitive burden on consumers during decision-making. Therefore,...
Gorde:
| Egile Nagusiak: | , , , |
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| Formatua: | Artigo |
| Hizkuntza: | Inglês |
| Argitaratua: |
Nature Portfolio
2026-03-01
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| Saila: | Scientific Reports |
| Gaiak: | |
| Sarrera elektronikoa: | https://doi.org/10.1038/s41598-026-45101-3 |
| Etiketak: |
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