Socio-Technical Exchange with Machines: Worker Experiences with Complex Work Technologies
Machines are now commonplace work partners and Human-Machine Communication (HMC) is part of modern work. Guided by the machine heuristic and Social Exchange Theory (SET) this paper uses interviews with 22 workers to explore the socio-technical relationships between humans and machines at work. Parti...
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| Principais autores: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Communication and Social Robotics Labs
2025-01-01
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| coleção: | Human-Machine Communication Journal |
| Assuntos: | |
| Acesso em linha: | https://stars.library.ucf.edu/cgi/viewcontent.cgi?article=1193&context=hmc |
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