Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea

Objective Healthcare quality improvement increasingly relies on patient experience data, yet traditional survey modes face declining response rates and rising costs. Mobile web surveys have emerged as a promising alternative for improving response rates. The primary aim of this study was to investig...

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Hlavní autoři:	Young Kyung Do, Min-Woo Jo, Bon Mi Koo, Yeongchae Song, Young-Geun Choi, Yura Lee, Se Young Han, Sang Kyu Kim
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	BMJ Publishing Group 2026-03-01
Edice:	BMJ Open
On-line přístup:	https://bmjopen.bmj.com/content/16/3/e103862.full
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