Comparing response rates between mobile web and telephone surveys for patient experience: a randomised experimental study in South Korea
Objective Healthcare quality improvement increasingly relies on patient experience data, yet traditional survey modes face declining response rates and rising costs. Mobile web surveys have emerged as a promising alternative for improving response rates. The primary aim of this study was to investig...
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| Auteurs principaux: | , , , , , , , |
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| Format: | Artigo |
| Langue: | Inglês |
| Publié: |
BMJ Publishing Group
2026-03-01
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| Collection: | BMJ Open |
| Accès en ligne: | https://bmjopen.bmj.com/content/16/3/e103862.full |
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