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Navigating Patient Flow: Assessing the Bottlenecks in Out-Patient Services in a Tertiary Care Hospital in India

Introduction: Patient flow in hospital outpatient departments (OPDs) is affected by bottlenecks arising from patient load and service capacity mismatch. We evaluated OPD service bottlenecks at a medical college in India by measuring patient flow and service delivery rates and examined possible assoc...

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Principais autores: Abhishek De, Shibaji Gupta, Arup Chakraborty
Formato: Artigo
Idioma:Inglês
Publicado em: Wolters Kluwer Medknow Publications 2024-07-01
coleção:Dr. Sulaiman Al Habib Medical Journal
Assuntos:
bottleneck
healthcare
service delivery
time study
waiting time
Acesso em linha:https://journals.lww.com/10.4103/DSHMJ.DSHMJ_63_24
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