Navigating Patient Flow: Assessing the Bottlenecks in Out-Patient Services in a Tertiary Care Hospital in India

Introduction: Patient flow in hospital outpatient departments (OPDs) is affected by bottlenecks arising from patient load and service capacity mismatch. We evaluated OPD service bottlenecks at a medical college in India by measuring patient flow and service delivery rates and examined possible assoc...

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Главные авторы:	Abhishek De, Shibaji Gupta, Arup Chakraborty
Формат:	Artigo
Язык:	Inglês
Опубликовано:	Wolters Kluwer Medknow Publications 2024-07-01
Серии:	Dr. Sulaiman Al Habib Medical Journal
Предметы:	bottleneck healthcare service delivery time study waiting time
Online-ссылка:	https://journals.lww.com/10.4103/DSHMJ.DSHMJ_63_24
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