Impact of BPO Outsourcing on Competitiveness in Logistics: A Structural Equation Modeling Approach in the Croatian Context

Purpose & Research Gap: While Business Process Outsourcing (BPO) is widely studied, there is a lack of empirical research analyzing its specific impact on competitiveness within the logistics sector of emerging markets. This study addresses the gap regarding how BPO transitions from a cost-saving to...

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Główni autorzy:	Marko Šarić, Marjan Sternad
Format:	Artigo
Język:	Inglês
Wydane:	MDPI AG 2026-03-01
Seria:	Systems
Hasła przedmiotowe:	Business Process Outsourcing (BPO) logistics companies structural equation modeling (SEM) strategic partnerships emerging markets competitiveness
Dostęp online:	https://www.mdpi.com/2079-8954/14/4/371
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