Impact of BPO Outsourcing on Competitiveness in Logistics: A Structural Equation Modeling Approach in the Croatian Context
Purpose & Research Gap: While Business Process Outsourcing (BPO) is widely studied, there is a lack of empirical research analyzing its specific impact on competitiveness within the logistics sector of emerging markets. This study addresses the gap regarding how BPO transitions from a cost-saving to...
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| Autors principals: | , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
MDPI AG
2026-03-01
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| Col·lecció: | Systems |
| Matèries: | |
| Accés en línia: | https://www.mdpi.com/2079-8954/14/4/371 |
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