Consumers’ satisfaction factors mining and sentiment analysis of B2C online pharmacy reviews
Abstract Background In recent years, online pharmacies have been accepted by increasingly more consumers, and the prospects for online pharmacies are optimistic. This article explores the consumers’ satisfaction factors addressed in Business to Customer (B2C) online pharmacy reviews and analyzes the...
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| Hlavní autoři: | , , , |
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| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
BMC
2020-08-01
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| Edice: | BMC Medical Informatics and Decision Making |
| Témata: | |
| On-line přístup: | http://link.springer.com/article/10.1186/s12911-020-01214-x |
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