The Influence of Customer Perceptions, Service Features, and Security on Mobile Banking Customer Satisfaction at Indonesian Sharia Banks in Malang City

This study aims to analyze the influence of customer perception, service features, and security on mobile banking customer satisfaction at Bank Syariah Indonesia in Malang City. Along with the increasing use of digital banking services, understanding the factors that affect customer satisfaction is...

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Autors principals:	Muhammad Rafi Iriawan, Ulfi Kartika Oktaviana
Format:	Artigo
Idioma:	Inglês
Publicat:	Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2025-09-01
Col·lecció:	Indonesian Interdisciplinary Journal of Sharia Economics
Matèries:	Customer Perception, Service Features, Security, Customer Satisfaction, Mobile Banking, Bank Syariah Indonesia
Accés en línia:	https://e-journal.uac.ac.id/index.php/iijse/article/view/7300
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