The Influence of Customer Perceptions, Service Features, and Security on Mobile Banking Customer Satisfaction at Indonesian Sharia Banks in Malang City

This study aims to analyze the influence of customer perception, service features, and security on mobile banking customer satisfaction at Bank Syariah Indonesia in Malang City. Along with the increasing use of digital banking services, understanding the factors that affect customer satisfaction is...

Celý popis

Podrobná bibliografie

Hlavní autoři:	Muhammad Rafi Iriawan, Ulfi Kartika Oktaviana
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2025-09-01
Edice:	Indonesian Interdisciplinary Journal of Sharia Economics
Témata:	Customer Perception, Service Features, Security, Customer Satisfaction, Mobile Banking, Bank Syariah Indonesia
On-line přístup:	https://e-journal.uac.ac.id/index.php/iijse/article/view/7300
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!