The Big Five and dark triad personality traits as predictors of emotional labour
Objective Emotional labour is expected, especially from service sector employees, to ensure customer satisfaction and meet corporate expectations. Previous studies have mainly focused on the effects of emotional labour on employees. Few studies have examined its predictors in terms of personality tr...
Сохранить в:
| Главные авторы: | , , |
|---|---|
| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
Taylor & Francis Group
2024-12-01
|
| Серии: | Australian Journal of Psychology |
| Предметы: | |
| Online-ссылка: | https://www.tandfonline.com/doi/10.1080/00049530.2024.2389842 |
| Метки: |
Нет меток, Требуется 1-ая метка записи!
|