Emotional distress of callers requesting emergency medical communication center assistance and patient outcomes: a prospective observational study

Abstract Background Telephone triage, performed in Emergency Medical Communication Centers is the complex task of gathering key medical information in order to identify life-threatening emergencies and ensure timely and appropriate service deployment. This decision-making process is particularly cha...

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Detalhes bibliográficos

Principais autores:	Marie Christina Ng Ping Cheung, Juline Beringer, Lionel Moulis, Joana Pissarra, Sophie Lefebvre, Mustapha Sebbane
Formato:	Artigo
Idioma:	Inglês
Publicado em:	BMC 2025-12-01
coleção:	BMC Emergency Medicine
Assuntos:	Emergency medical services Call centers Emergency medical dispatch Prospective studies Emotional distress emotions
Acesso em linha:	https://doi.org/10.1186/s12873-025-01446-y
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