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Association of waiting and consultation time with patient satisfaction: secondary-data analysis of a national survey in Peruvian ambulatory care facilities

Abstract Background Research suggested that waiting time and consultation time are associated with overall patient satisfaction concerning health services. However, there is a lack of information regarding this subject in Latin American countries, where particular aspects of health systems and popul...

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Principais autores: Christoper A. Alarcon-Ruiz, Paula Heredia, Alvaro Taype-Rondan
Formato: Artigo
Idioma:Inglês
Publicado em: BMC 2019-07-01
coleção:BMC Health Services Research
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Acesso em linha:http://link.springer.com/article/10.1186/s12913-019-4288-6
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