The problem of homogeneity of rail passenger delay compensation scheme rules in Great Britain: impacts on passenger engagement and operator revenues

Abstract Background A rail passenger delay compensation scheme aiming at improving attractiveness of rail services and providing minimum customer service standards for delayed passengers operates in the European Union and Great Britain. British rail passengers are eligible to claim 50% of fare for d...

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Bibliografische gegevens

Hoofdauteurs:	Kacper Rossa, Andrew S. J. Smith, Richard P. Batley, Phillip Hudson
Formaat:	Artigo
Taal:	Inglês
Gepubliceerd in:	SpringerOpen 2024-02-01
Reeks:	European Transport Research Review
Onderwerpen:	Public transport Rail economics Rail delays Rail passenger compensation scheme Delay repay
Online toegang:	https://doi.org/10.1186/s12544-023-00618-w
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