The structural relationships among Korean golf instructors’ human service quality, customer emotional response, customer satisfaction, and customer learning transfer

This study investigates the structural relationships among golf instructors’ human service quality, customers’ emotional responses, customer satisfaction, and learning transfer in the context of golf lesson participants in South Korea. The research focuses on adult golfers who received instruction w...

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Autors principals:	Ki Hong Kwon, Yong-Ki Kim
Format:	Artigo
Idioma:	Inglês
Publicat:	Frontiers Media S.A. 2025-10-01
Col·lecció:	Frontiers in Psychology
Matèries:	golf instruction service quality emotional response customer satisfaction learning transfer structural equation modeling
Accés en línia:	https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1663428/full
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