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CUSTOMER SATISFACTION IN AN SME: A CUSTOMER PERSPECTIVE IN PERCEIVED VALUE AND LOCAL BRAND IMAGE

This study is aimed to understand the relationship of perceived quality and brand image on customer satisfaction of Sasirangan Consumer. The study were taken at Banjarmasin, South Kalimantan Province, Indonesia. The object of this study is SME’s Sasirangan (Kain Sasirangan). The object was taken sin...

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Hlavní autoři: Yulianti F., Zamrudi Z.
Médium: Artigo
Jazyk:Inglês
Vydáno: iVolga Press 2017-12-01
Edice:Russian Journal of Agricultural and Socio-Economic Sciences
Témata:
On-line přístup:https://rjoas.com/issue-2017-11/article_42.pdf
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