Study and Design for Cloud Call Center Architecture
A cloud call center architecture was presented and the call center platform cloud technology and business model were studied. The cloud call center application prospect and business trends were also described. A reference of call center platform cloud and technology development was provided for the...
Kaydedildi:
| Asıl Yazarlar: | , , |
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| Materyal Türü: | Artigo |
| Dil: | Chinês |
| Baskı/Yayın Bilgisi: |
Beijing Xintong Media Co., Ltd
2013-06-01
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| Seri Bilgileri: | Dianxin kexue |
| Konular: | |
| Online Erişim: | http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2013.06.009/ |
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