The measurement of patients’ expectations for health care: a review and psychometric testing of a measure of patients’ expectations

Background: There is recognition of the importance of measuring patients’ experiences, expectations and satisfaction. Objectives: To assess the literature on the concept and measurement of patients’ expectations for health care, and to develop and test a measure of patients’ expectations, using adul...

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Detalhes bibliográficos

Principais autores:	A Bowling, G Rowe, N Lambert, M Waddington, KR Mahtani, C Kenten, A Howe, SA Francis
Formato:	Artigo
Idioma:	Inglês
Publicado em:	NIHR Journals Library 2012-07-01
coleção:	Health Technology Assessment
Assuntos:	patient expectations patient satisfaction general practice cardiology outpatients health care systematic review psychometric testing
Acesso em linha:	https://doi.org/10.3310/hta16300
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